Journal Entry with Student Poll (Include this in your Field Notes) Watch this short video for an excellent overarching view of the role of a facilities manager. Review the overall body of work of the facilities manager. In an original response, please: Discuss what you think are the three most important aspects of a facilities …
Journal Entry: Navigating the Role of a Facilities Manager in Hospitality Read More »
Please watch the following video and answer the questions below: Do you think those ideas are beneficial/detrimental to the industry? Do you think the proposed idea(s) would work? Would you do something differently? If so, what? What are the implications for the future of the industry? Pose a question for your classmates to discuss. While …
Discussion Post: Evaluating Innovation in the Hospitality Industry Read More »
Watch: MSC Seaside, Life Onboard One Of The Biggest Cruise Ships. A floating city on the sea, the MSC Seaside is one of the biggest cruise ships in the world. With privileged access to every part of the cruise’s operation, this film uncovers the army of people and complex systems that keep this extraordinary …
Highlights and Lowlights of “MSC Seaside, Life Onboard One Of The Biggest Cruise Ships” Read More »
conducting literature reviews on vital signs . Explain what they are and why proper assessment is important to identifying the patients health status
Your assigned readings this week focus on adding value to the hospitality experience and competitive strategies in the hospitality industry. For this discussion, find, post a link, and summarize an example of how a hospitality organization is adding value to the guest experience in a unique way. Be sure to include in your summary the …
This week has focused on customer service, guest relations, and human interaction in the hospitality experience. Everyone has a different set of expectations going into any situation, based on past experience and their own preferences. It is not always easy to anticipate guest needs and desires and aim to exceed their expectations. For this discussion, …
Customer service, guest relations, and human interaction Read More »
Describe career opportunities available in hospitality organizations and Recognize skills and knowledge necessary to advance within the Hospitality Industry.
Describe career opportunities available in hospitality organizations and Recognize skills and knowledge necessary to advance within the Hospitality Industry.
Many hotel companies have a family of brands, each offering a different level of amenities and services. This is an attempt to reach more consumers and market segments, rather than limiting to only one particular market segment. For the discussion this week, choose one particular family of hotels (there are many parent companies) and …
Academic poster that proposes a new strategy and tactics for an organization’s
