The consumer’s post purchase
Explain the consumer’s post purchase evaluation process
Explain the consumer’s post purchase evaluation process
Analyze the components of the consumer decision-making process
Analyze the components of the consumer decision-making process
Explain why marketing managers should understand consumer behavior
Explain why marketing managers should understand consumer behavior
Differentiate between the relationship selling model and traditional (or transactional) personal selling.
Differentiate between the relationship selling model and traditional (or transactional) personal selling.
Describe the sequence and stages of the consumer decision journey.
Describe the sequence and stages of the consumer decision journey.
Identify the core values that have strongly influenced American attitudes and lifestyles and how they influence U.S. consumers’ buying habits.