Describe the purpose and goals of an in-service session focusing on a specific patient safety issue.
Explain the need for and process to improve safety outcomes related to a specific patient safety issue.
Explain to the audience their role and importance of making the improvement plan successful.
Create resources or activities to encourage skill development and process understanding related to a safety improvement initiative.
Communicate with nurses in a respectful and informative way that clearly presents expectations and solicits feedback on communication strategies for future improvement.
