Choose either the “Communication in Emergency Case Study” or “Looking at Patients Through Different Lenses” case study in Chapter 12 of the textbook. Put yourself in the place of the administrator. In 750-1,000 words, answer the following questions:
What are areas of opportunity in the case study?
How would you facilitate interprofessional communication to ensure your staff is providing the best patient-centered care?
How would you model the professional interpersonal skills necessary for health care leadership?
What steps would you take to ensure all stakeholders are being heard?
