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HCA 375 – WEEK 2 ASSIGNMENT
Type Student Name here
CUSTOMER SATISFACTION IMPROVEMENT PLAN
INSTRUCTIONS: You should review Chapters 2 & 3 before completing the template. Refer to the Week 2 Assignment directions within the course to understand what is expected in each row of the table below. Detail for each section is required. If you include enough detail for each section, the template document will be between three to four pages in length, which meets the paper length requirements. Include APA citations within the Response column where appropriate. List your references in APA format on the last row of this template. All citations and references must be in APA style according to the guidelines. Once you complete the template, upload the document to the Week 2 Assignment section of the course.
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REQUIRED ELEMENTS |
RESPONSE |
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Scenario |
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Data Elements |
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CQI Methods |
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CQI Team Members |
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Cost-Quality Impact |
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Evaluation Plan |
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List your References in APA format from the scholarly sources you used to support the information in the rows above. You must include at least two scholarly resources from the UAGC Library. Make sure to include a citation within the rows where you use the reference material.
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HCA375 12/1/2017
