6/1/23, 10:46 AM Module Seven Activity Guidelines and Rubric – IHP-630-Q4555 Healthcare Fin & Reimbursement 23TW4
https://learn.snhu.edu/d2l/le/content/1294006/viewContent/23784936/View 1/3
Overview
In this module, you learned about the significance of key performance indicators (KPIs) at various stages of a revenue cycle. You also explored how KPIs impact strategic planning and
boost financial performance.
In this assignment, you will analyze whether a healthcare organiza�on is mee�ng its KPIs and write an execu�ve summary to share your findings.
This assignment will help you apply revenue-cycle principles to data analy�cs and evaluate the significance of KPIs in strategic planning and financial performance. It will also help you
prepare for sec�on 4 (Revenue Cycle Process) in the course project.
Direc�ons
Using internet sources, iden�fy the revenue-cycle dashboard of any type of healthcare organiza�on you choose and analyze the data in the dashboard to determine whether the
organiza�on is mee�ng its KPIs. Then write an execu�ve summary discussing your analysis.
The dashboard you locate should have at least two KPIs from the front end, two from the middle, and two from the back end of the revenue cycle. You may select mul�ple dashboards
to showcase all six KPIs if you do not find all KPIs in a single dashboard. You may use your own organiza�on’s dashboard if that is allowed, a�er removing all iden�fying informa�on. You
can locate a revenue cycle by searching for “dashboard/scorecard” or “revenue-cycle dashboard” in the relevant “Ac�vity Reading” resource in the module resources sec�on. You can
also use the Shapiro Library or search Google for “revenue cycle images” to help you locate a dashboard.
Your execu�ve summary should have short paragraphs for each rubric criterion, with clearly marked paragraph headers. You may refer to the relevant “Ac�vity Reading” resource in the
Module Resources sec�on to be�er understand how an execu�ve summary is structured. If you need wri�ng support, access the Online Wri�ng Center through the Academic Support
module of your course.
Specifically, you must address the following rubric criteria:
1. Revenue-Cycle Dashboard: Summarize at least two KPIs from the front end, two from the middle, and two from the back end of the revenue cycle, as well as why you believe
these KPIs will demonstrate whether the organiza�on is mee�ng its KPIs or not.
2. Front-End KPIs: Examine the possible cash-flow issues and opera�onal improvement possibili�es of at least two front-end KPIs in the revenue-cycle dashboard of the chosen
organiza�on. Consider the following ques�ons to guide your response:
How would you define the KPIs you iden�fied from the front end?
How would these KPIs inform the organiza�on of poten�al future cash flow issues?
How do the KPIs inform the organiza�on of opera�onal-improvement opportuni�es?
3. Middle KPIs: Examine the possible cash-flow issues and opera�onal improvement possibili�es of at least two KPIs from the middle of the revenue-cycle dashboard of the
chosen organiza�on. Refer to the guiding ques�ons for the “Front-End KPIs” in number 2 above for addi�onal guidance.
4. Back-End KPIs: Examine the possible cash-flow issues and opera�onal improvement possibili�es of at least two KPIs from the back end of the revenue-cycle dashboard of the
chosen organiza�on. Refer to the guiding ques�ons for the “Front-End KPIs” in number 2 above for addi�onal guidance.
5. Metrics Analysis: Analyze the metrics on the dashboard to determine whether the organiza�on is mee�ng its KPIs or not. Consider the following ques�ons to guide your
response:
6/1/23, 10:46 AM Module Seven Activity Guidelines and Rubric – IHP-630-Q4555 Healthcare Fin & Reimbursement 23TW4
https://learn.snhu.edu/d2l/le/content/1294006/viewContent/23784936/View 2/3
How is the dashboard no�fying the leader if any metrics are not being met?
How would you determine that the metrics are not being met if the dashboard had no visual cues?
All the claims in your deliverable should be evidence based. Your cita�ons should be from your independent search for evidence (not from the textbook, or module resources) of
credible sources and be current within the last five years. You are required to cite a minimum of two sources, at least one of which should be separate from your own research. Refer to
the IHP 630 Library Guide located in the Start Here sec�on of the course for addi�onal support.
What to Submit
Submit your execu�ve summary as a 4- to 5-page Microso� Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Add a �tle page. Sources
should be cited according to APA style.
Module Seven Ac�vity Rubric
Criteria Exemplary (100%) Proficient (90%) Needs Improvement (70%) Not Evident (0%) Value
Revenue-Cycle Dashboard Exceeds proficiency in anexcep�onally clear andinsigh�ul manner, usingindustry-specific language
Summarizes at least twoKPIs from the front end, twofrom the middle, and twofrom the back end of therevenue cycle, as well as whythese KPIs will demonstratewhether the organiza�on ismee�ng its KPIs or not
Shows progress towardproficiency, but with errorsor omissions
Does not a�empt criterion 10
Front-End KPIs Exceeds proficiency in anexcep�onally clear andinsigh�ul manner, usingindustry-specific language
Examines the possible cash-flow issues and opera�onalimprovement possibili�es ofat least two front-end KPIsin the revenue-cycledashboard
Shows progress towardproficiency, but with errorsor omissions
Does not a�empt criterion 15
Middle KPIs Exceeds proficiency in anexcep�onally clear andinsigh�ul manner, usingindustry-specific language
Examines the possible cash-flow issues and opera�onalimprovement possibili�es ofat least two KPIs from themiddle of the revenue-cycledashboard
Shows progress towardproficiency, but with errorsor omissions
Does not a�empt criterion 15
Back-End KPIs Exceeds proficiency in anexcep�onally clear andinsigh�ul manner, usingindustry-specific language
Examines the possible cash-flow issues and opera�onalimprovement possibili�es ofat least two KPIs from theback end of the revenue-cycle dashboard
Shows progress towardproficiency, but with errorsor omissions
Does not a�empt criterion 15
Metrics Analysis Exceeds proficiency in anexcep�onally clear andinsigh�ul manner, usingindustry-specific language
Analyzes the metrics on thedashboard to determinewhether the organiza�on isor is not mee�ng its KPIs
Shows progress towardproficiency, but with errorsor omissions
Does not a�empt criterion 20
6/1/23, 10:46 AM Module Seven Activity Guidelines and Rubric – IHP-630-Q4555 Healthcare Fin & Reimbursement 23TW4
https://learn.snhu.edu/d2l/le/content/1294006/viewContent/23784936/View 3/3
Criteria Exemplary (100%) Proficient (90%) Needs Improvement (70%) Not Evident (0%) Value
Ar�cula�on of Response Exceeds proficiency in anexcep�onally clear andinsigh�ul manner
Clearly conveys meaningwith correct grammar,sentence structure, andspelling, demonstra�ng anunderstanding of audienceand purpose
Shows progress towardproficiency, but with errorsin grammar, sentencestructure, and spelling,nega�vely impac�ngreadability
Submission has cri�cal errorsin grammar, sentencestructure, and spelling,preven�ng understanding ofideas
10
Scholarly and ProfessionalSources
Incorporates more than twoscholarly, current (within thelast five years) sources, oruse of sources isexcep�onally insigh�ul
Incorporates two scholarly,current (within the last fiveyears) sources that supportclaims
Incorporates fewer than twoscholarly, current (within thelast five years) sources, ornot all sources supportclaims
Does not incorporatesources
10
APA Style Formats in-text cita�ons andreference list according toAPA style with no errors
Formats in-text cita�ons andreference list according toAPA style with fewer thanfive errors
Formats in-text cita�ons andreference list according toAPA style with five or moreerrors
Does not format in-textcita�ons and reference listaccording to APA style
5
Total: 100%
