You are writing to a company to complain about a shirt you ordered online that does not meet your needs. The design has started to peel off the shirt after one washing. You did not wear the item until after the return date had passed, so you didn’t notice the issue until recently. Your goal is to motivate the company to satisfy your request for a replacement or get your money back despite being against their normal policy.
Reply to a Job Ad: You have located an ad for a job that you want to apply for. You believe that your qualifications match those listed in the job ad. You need to show the employer that you are an excellent candidate for the job they are advertising.
Consider the following questions for each scenario you selected:
Who is the audience for the business communication?
What is the context for the business communication?
What type of formatting is used for this communication channel?
What types of resources will you use to review your business communication to ensure it is grammatically correct before finalizing it for delivery to the intended audience?
