Psychology case study

 

 

 

 

Video One: Ineffective Interpersonal Communication

Video Two: Effective Interpersonal Communication

Questions A-E:

A) Describe the scenarios in Video One and Video Two (e.g. where did it happen, what happened, who was involved, how it happened, etc…).
(5 marks; 250-500 words maximum)

B) Identify the communication styles of each character in Video One and Video Two and justify your rationale.
(5 marks; 250-500 words maximum)

C) In Video One, identify three barriers to effective communication and justify your rationale for choosing these barriers.
(5 marks; 250-500 words maximum)

D) In Video Two, identify three successful communication strategies and justify your rational for choosing these successful strategies.
(5 marks; 250-500 words maximum)

E) Write a self-reflection response describing a situation where you encountered an interpersonal communication conflict. Evaluate your role and communication style. Describe the conflict. How did you handle this conflict? Did you take a passive or active role, and why? How was the conflict resolved; what strategies were used? What do you think you need to improve upon when faced with an interpersonal communication conflict?

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