· To what extent do you think training and associate learning would be more important for Whole Foods compared to other grocery stores? (Ch 4)
· Given the nature of Whole Foods’ jobs and the way in which associates are selected, what type of personality traits would be important for Whole Foods associates to possess? (Ch 5)
· Which of the motivational practices are emphasized by Whole Foods in its management system? Tying rewards to performance? Designing enriched jobs? Providing feedback? Clarifying expectations and goals? All of these? (Ch 6)
· Based on the demand-control and effort-reward models of stress, are Whole Foods team members likely to experience a great deal of stress? Executives? (Ch 7)
