The different types of crises

 

 

 

 

 

 

“Having a general understanding of the different types of crises helps government communicators anticipate and plan for the type of crises that may affect their organizations” (Lee et al 2012, 104).

Assess the following crisis:

You are the Public Information Officer (PIO) for Hopewell County, Florida. A county employee has been arrested for Internet pornography using government computers. The story is about to be broken by a regional TV station on its website and during the 6 p.m. news. Your office has also received inquiries from local news outlets. It is 2:30 p.m. and the County Manager has asked for your recommendations on a communications response. What do you do?

In your discussion response:

Identify the type crisis
What crisis response strategy(ies) do you recommend?
Rationalize strategy from course materials.
Who should be the “face” in the media for this particular crisis?

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