write 250–300 words that respond to the following questions with your thoughts, ideas, and comments.
Discuss the following points regarding the evolution of total quality management concepts:
• Prior to the advent of the total quality management concept, what was senior management’s typical approach toward quality?
o In your discussion, provide an example showing management’s typical approach toward quality.
• What has led to the more comprehensive strategic view of total quality management?
• What are the benefits of a more comprehensive strategic view? Please support your discussion with an example.
Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 100-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:
• What did you learn from your classmate’s posting?
• What additional questions do you have after reading the posting?
• What clarification do you need regarding the posting?
• What differences or similarities do you see between your posting and other classmates’ postings?
