Explain the role of ethics in various communication situations
- Identify, describe, and compare characteristics of language and explain denotative and connotative
meaning - Identify types of listening and non-listening behaviors and demonstrate appropriate responses in
listening situations - Compare/contrast various communication models
- Define and describe types of nonverbal communication and apply this knowledge to real-life situations
- Illustrate an understanding of the perception process, and make connections between self-concept and
interactions with others - Analyze, select, and explain various aspects of communication situations in relation to appropriate goals,
objectives, and techniques.