Successful leaders master the art of coaching members of their teams to develop their skills and abilities and to improve performance. This allows leaders to address potential problems or challenges before they can have a significant influence on individual or organizational performance. Most successful leaders use coaching techniques such as questioning and reflection to help team members examine and achieve their ambitions and objectives. Positive coaching is a proven approach to improving team performance.
View the following video about coaching skills and techniques used by successful leaders. Apply critical thinking as you consider how these skills and techniques can help team members achieve their career ambitions and improve performance. Keep these strategies in mind as you complete this discussion assignment.
Scenario: Amy Anderson, a Dennigee’s Store Team Leader – Assistant Store Manager, has received feedback in the past, but her performance does not seem to have improved. As the Team Leader – Store Manager, you have decided to provide Amy with more focused feedback and coach her on the important skills she needs to develop to be successful. For reference, see her T-Sheet: (see uploaded files)
Once again assume the role of Team Leader – Store Manager, then use course content and additional research complete the steps, below. Post your answers for this discussion assignment.
Select and support what you feel to be the two most valuable skills that will help you provide beneficial coaching to improve Amy’s performance.
Based on Amy A’s T-Sheet, what two issues will you coach Amy on to help her improve? Explain.
Describe the steps you will take to support Amy. Be sure to include a follow-up component to your plan.
