Evaluate the culture of City Hospital’s HIM department.
AHIMA Competency Vl.6: Examine behaviors that embrace diversity
Background: The City Hospital HIM department employs 17 people. Only two employees are male. Ralph is 74 years old and processes the disclosure documentation for the department. He keeps to himself because he feels that the other employees think he is slow and they have nothing in common. Seventeen-year-old Celine is a recent high school graduate who is going to school at night and enjoys social media. She has a best friend who is getting married to his boyfriend this summer and that is all she talks about. Teal is a 27-year-old hard worker who is always 7 minutes late for work in the morning and spends the first 15 minutes after arriving at her desk putting on her make-up for the day. When she does finally start working, she gets a lot done and outperforms the others in her department. Teal speaks English as a second language and is very hard for others in the department to understand. Finally, David is a 54-year-old department manager who is putting in his time before his retirement in four months. David is a family man who believes strongly in the beliefs of his church and often shares his church doctrine with his employees during their annual evaluations.
