You are working for a national clothing chain. Several of the buyers have been having a lot of problems obtaining well-designed reports from your organization’s sales and marketing departments on their activities by state over the past year. They want to be able to create reports as needed and access them anytime, anywhere. The buyers need this knowledge to help them plan future purchases and think that a knowledge management system would help improve the retrieval of information from the company’s data warehouse. You have been asked to research KM software packages and to report back to your colleagues. View a list of the top 10 KM software packages at the Capterra website (List of the top 10 KM software packagesLinks to an external site.). Choose at least three KM software tools from the list and go to their websites and take the demo. Write a report describing and comparing the KM tools that you demoed. Discuss the pros and cons of each of them and identify your favorite. Explain your choice.
