Develop a strategic plan for a department or division within a health care organization, taking a balanced scorecard approach.
Introduction
Nurse leaders will be increasingly called upon to collaborate in strategic planning as they partner in the redesign of health care in the United States (Institute of Medicine, 2011). To be an integral partner in health care redesign, nurse leaders must be able to leverage political power and data in strategic planning. Analytical tools, such as the balanced scorecard and SWOT analysis, are used to construct a solid, defensible strategic plan.
This assessment provides an opportunity for you to develop both the knowledge and skills required for strategic planning, using a balanced scorecard approach. With insight into the importance of an organization’s political landscape and a comprehensive understanding of the priorities of the organization you are studying, you are well-prepared to develop a strategic plan for a department or division within that organization.
Reference
Institute of Medicine, Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing. (2011). The future of nursing: Leading change, advancing health. National Academies Press.
Preparation
For this assessment, remember to use the same health care setting you chose in the previous assessment.
Note: The assessments in this course must be completed in the order presented; subsequent assessments should be built on both your earlier work and your instructor’s feedback on earlier assessments. If you choose to submit assessments prematurely, without considering and integrating your instructor’s feedback, your assessment may be returned ungraded, resulting in your loss of an assessment attempt.
Departmental strategic priorities must align with organizational priorities. To prepare for this assessment, consider how you might best represent these alignments graphically in an attractive, professional manner. For example, you might choose a crosswalk table, Venn diagram, or other format that clearly illustrates these alignments. Be creative in your approach. Use the organization’s colors or design your own color scheme. Keep in mind that these conceptual representations are intended for executive leaders and other stakeholders in the organization and community.
Instructions
Develop a strategic plan that establishes top priorities for a department or division, aligned with the organization’s strategic plan, which you appraised in Assessment 2. Include the following elements in your plan:
• A balanced scorecard for the department or division. The following interactive media may help you in constructing your balanced scorecard:
• Determine departmental strategic priorities.
o Include at least one strategic priority for each balanced scorecard domain (financial, customer, internal processes, learning and growth).
o Why are these priorities important?
o Are these priorities feasible?
o For example, do they reflect departmental objectives, available resources, and a specific time frame?
o Explain.
• Evaluate the effects of organizational policies on departmental strategic priorities.
o How do existing policies hinder or facilitate what you hope to accomplish?
• Align departmental strategic priorities with elements of an organization’s strategic plan.
o Represent the alignments graphically in a crosswalk table, Venn diagram, or any other format that clearly illustrates the alignments.
