EffectiveDigitalLeadershipIsKeyToDigitalTransformation1.pdf

5/3/23, 4:16 PM Effective Digital Leadership Is Key To Digital Transformation

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FORBES LEADERSHIP

Effective Digital Leadership

Is Key To Digital

Transformation

Stefan Katanic Former Forbes Councils MemberForbes Agency Council COUNCIL POST | Membership (Fee-Based)

Jul 21, 2021, 07:20am EDT

Founder and CEO of Veza Digital, a white-label marketing

agency. Passionate about growing B2B agency brands.

GETTY

You may assume that in order to become a digital-first leader, you

need to know all the technical nuances of coding or computer

languages. This is untrue! Although it helps if you're versed in some

5/3/23, 4:16 PM Effective Digital Leadership Is Key To Digital Transformation

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technical skills, what's more important than being tech-savvy is

your ability as an entrepreneur. You should be looking at trends

and putting them into action so that they can (hopefully) yield

profitable results — but that's not all.

Digital leadership has never been more important. The rise of the

internet and social media has literally changed everything — from

our relationships to how we run businesses. Organizations need

top-tier talent running their digital operations so they can keep up

with what's happening in this rapidly changing world — or risk

being left behind. Chances are, competitors are already embracing

these new trends that will soon be intertwined in everyone's life.

Leaders need to know themselves in order to be able to lead others.

A leader needs creativity, wit and a vision for the future of the

industry they are working with. They must also have a sense that

change is necessary when it comes down to doing things better —

for example, taking already-established strategies

and implementing new systems, such as people-centric software,

from time to time if needed. Throughout these shifts, leaders

should maintain culture at all times so that changes can take root

properly.

Digital leaders need to find new techniques for leading and

supporting a new mixture of “workers” made up of both humans

and machines. The workforce consists of a mix of human and AI

employees and gig workers working remotely. As the team's leader,

you have to be creative with your leadership style while finding

ways that work best for each individual on the team.

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In teams where people are collaborating remotely from all over the

world, there can often be confusion about how things should be

done or what each person's role is within the projects they're

assigned to. This can lead them back toward traditional modes, like

meetings, which could cause more problems than they solve if not

executed correctly. To support innovation, we need an agile

mindset — taking small steps forward to implement change toward

true transformation.

There's no denying that the digital world is constantly changing.

This can be an advantage because with these changes come

opportunities for businesses to stay ahead of their competitors.

Businesses should adapt quickly to trends in technology as well as

identify potential threats before they become too big of a problem

down the line.

Do you have a hard time understanding how digital is transforming

your business? Are there key elements that are causing revenue

losses for your company but seem to be out of reach or hidden from

view? The secret is in taking the steps necessary to expose and

utilize each opportunity. You're undoubtedly familiar with the term

“digital disruption.” But how do you know if your company is being

disrupted or not? Simply understanding which part of a business

model technology can be used to increase revenue.

If you're a leader looking to execute your strategies, it's important

that you have an understanding of all the tools at your disposal.

Great leaders take the time to get educated on new technology and

understand what they are capable of doing — otherwise, their

strategy may not be successful. It can sometimes feel like high-tech

5/3/23, 4:16 PM Effective Digital Leadership Is Key To Digital Transformation

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projects come with many different technical terms or jargon words

that might make them difficult for people without experience to

dive into. Luckily, there is always room to learn how these things

work.

You can't learn a new way of thinking without dedicating time. I

experienced this firsthand when I attended an immersive workshop

last year. We spent six hours at different stations focused on

brainstorming — for example, visualizing solutions creatively. We

learned all sorts of creative skills that have helped me tremendously

in my career. Dedicate your brainpower toward doing something

you want to do so change can happen. If it's not already clear by

now, experiential learning is critical if you're trying to strengthen

any specific trait like innovation or organizational awareness.

From an opportunity standpoint, you may find that digital

transformation is increasing and there is a heightened need for

individuals who can handle high-pressure situations and lead large

teams, both of which are required for the role of a digital

transformation leader. This may be your cue to capitalize on the

opportunity.

In my experience, seeking new opportunities, saying yes to

challenges and getting outside your comfort zone are all ways to

drive maximum value in business. Combining that with any new

digital programs, projects or initiatives is a great way to become a

leader and get comfortable with the process. A leader is someone

who has the compass for driving results, becoming the fuse of

change, staying ahead of any new developments pertaining to their

company or industry — all while keeping an eye on tomorrow. A

person destined for greatness might find it difficult at first but will

soon see themselves at the top.

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A digital leader is not just one who helps a company find cutting-

edge alternatives to legacy systems. They are also the ones who

approach problems with an open mind and show great curiosity in

their work, which leads them to make all efforts toward

encouraging creativity among teams.

We need to embrace digital leadership, regardless of our roles,

functions, experiences or backgrounds. Having a personal and

business-oriented framework is a great way for all leaders to stay

relevant in the age of disruption. Digital leaders are fearless. They

aren't afraid to question the status quo when they find it wrong —

and always have an answer for a better way forward even if that

means tearing down old systems. Unless these change-makers

embrace digital tools, you’ll never reach transformation goals or

attract top talent in this day and age of rapid technological

progress.

Forbes Agency Council is an invitation-only community for

executives in successful public relations, media strategy, creative

and advertising agencies. Do I qualify?

Follow me on Twitter or LinkedIn. Check out my website.

Stefan Katanic

Founder and CEO of Veza Digital, a white-label marketing agency. Passionate

about growing B2B agency brands.

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