New Web Victim: Office-Supply Store

Discuss which market model appears to best explain the behavior described:
In 2012, Staples Inc., OfficeMax Inc., and Office Depot Inc. were all closing many stores, decreasing the size of their stores, and focusing more on online operations. All three chains struggled to deal with changing consumer shopping habits as consumers tested equipment in the stores and then made purchases online.
14 Ann Zimmerman and Shelly Banjo, “New Web Victim: Office-Supply Store,” Wall Street Journal (Online), September 25, 2012.

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