Management approach for creating value for the end customer

 

pick a business environment or a business process you are familiar with like (e.g. registering for classes; going to the doctor; getting a bank loan). Then redesign the process to make it lean.

Lean is a management approach for creating value for the end customer through the most efficient utilization of resources possible

 

pick a simple and relatable process for improvement. Think about inefficiency and waste and consider the implications of implementation.

<<><>How would you incentivize workers to participate in the change?
<><><>Identify barriers to implementation.

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