Handling Difficult People

 

 

 

 

 

 

Review the “Handling Difficult People-Interventions” portion of the week 4 lecture. Based on the techniques outlined there, illustrate how you might handle an interpersonal conflict with a fellow team member in the workplace. In your analysis and application, discuss which techniques would be most appropriate or least appropriate in the context of a team meeting and in the context of a private, one-on-one interaction with the team member

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