As we lead, we will inevitably end up needing to lead our families, teams, and organizations through conflict. The better prepared we can be for these times of conflict, the easier it will be to lead when the conflict arises. This week you will be introduced to conflict resolution tools via Chapter 11 from Introduction to Leadership by Northouse and via a video called 4 Paths to Resolving Conflict. You will then apply these tools by considering a recent conflict you have either participated in or witnessed. By taking time to think through why this conflict either was or was not resolved well, you will become better prepared for the next conflict you find yourself in.
- Read Chapter 11 from Introduction to Leadership: Concepts and Practice 5th ed. (90-120 minutes)
• You must request this resource directly from Online Campus Library Services (OCLS). Please allow a minimum of two (2) business days (not including weekends or holidays) for OCLS to finish your request. - View the following (timing has been estimated): 4 Paths to Resolving Conflict(new tab). (10 minutes)
- Write a paper addressing the prompts below:
a. Consider a conflict you have either participated in or have witnessed in your organization. Identify the organization, who was involved in the conflict, and what happened. (250-500 words)
b. Using the tools from the Northouse chapter and the video, analyze why the conflict occurred. If the conflict was handled well, use the tools
