This course is comprised of a series of Individual Project assignments that will contribute to a Key Assignment submission at the end of the course. Each week, you will complete a part of a Quality Training Manual. You will select an organization and apply your research to the development of the Quality Training Manual that is meant for the logistics and supply chain management departments.
The project deliverables are as follows:
Quality Control Manual
Use Word
Title page
Course number and name
Project name
Your name
Date
Table of Contents (TOC)
This should be on a separate page.
This should be a maximum of 3 levels deep.
If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
Section Headings
Week 1: Introduction
History of the quality management evolution
Why it is needed
Week 2: The Role of Leadership
Why it is a strategic issue
Management as a role model
New kinds of metrics
Week 3: General Quality Strategies and Tools
Establishing customer expectations
Designing quality in
Defining metrics
Mistake-proofing
Kaizen
Six Sigma
Week 4: Quality Tactics and the Logistics and Supply Chain Functions
What tools are applicable internally
What tools are applicable externally with vendors
